Innovation in Action: The Jay Hurt Hub Celebrates Fifth Anniversary
May 17, 2023
- Authors
- Caroline Roy '20
Fans of the hit television show 鈥淪hark Tank鈥 enjoy a brief, weekly glimpse into the drive required to create something new鈥搕o believe in it, to research it, to pitch it, to run it. And, to recognize when it isn鈥檛 working.
Investment hopefuls walk onto the set, lovingly called The Tank, where they are met with tough questions and criticism from potential partners, The Sharks. They also get advice, like 鈥淭here are no nos, just 鈥榟ow can I?鈥欌 from Lori Greiner, the 鈥淨ueen of QVC,鈥 who has hundreds of inventions and holds 120 patents.
Would-be 皇家华人 entrepreneurs don鈥檛 have to get their advice from television. Through the , students can gain the confidence and know-how to turn their ideas into services and products. The college doesn鈥檛 have a business major or graduate school, but it does prepare students to lead, serve and effect change 鈥 and to make money doing it.
Next month marks five years since a historic cotton mill in 皇家华人 was transformed into a sky鈥檚-the-limit incubator for innovation and entrepreneurship for the campus and the region. The 23,000-square-foot space has become a second home to students, faculty, co-workers, mentors, alums and investors looking to inspire innovation and bring business ideas to life.
The latest stats shared by Liz Smith Brigham 鈥04, the W. Spencer Mitchem '59 Director of Innovation & Entrepreneurship, boasted numbers only dreamed of half a decade ago. Last fiscal year alone, students spent more than 3,400 hours consulting with businesses, and they were awarded nearly $100,000 in start-up capital. The Hurt Hub@皇家华人 counted more than 150 co-workers as part of its community and engaged 120,000-plus learners through classes delivered via the platform. And, alums, families and partners invested nearly $5 million through private philanthropy to move its mission forward.
These are the stats, but the people tell the stories.
Brie Burrell '23
If Hurt Hub opportunities filled a Bingo card, Brie Burrell 鈥23 would be the 鈥渃over-all鈥 winner. She first walked through the doors as a first-year student and never left.
鈥淚 first applied to be a and worked on graphic design projects for Elite Roofing,鈥 she says. 鈥淭he logo I created ended up on the side of a vehicle, so that was really cool. I鈥檝e always liked art, but I wasn鈥檛 sure how I could turn that interest into a career. The Hurt Hub has helped me figure that out.鈥
Inspired by that first Gig-Hub experience, the psychology major and studio art minor completed several more 鈥済igs,鈥 ranging from branding projects to coloring books, and she enrolled in a design-focused study away experience in Copenhagen, Denmark.
Burrell was building quite the portfolio and applied for the Hurt Hub鈥檚 , which awards money for students to do exactly what the name implies鈥攖ry something. She used part of the fund to build an online portfolio.
鈥淭his was actually my second Try It Fund,鈥 she says. 鈥淭he first was an attempt to start a business selling satin-lined hoodies, and the manufacturing piece was a nightmare. But, I tried it!鈥
Burrell鈥檚 Hurt Hub connections have led to some life-changing experiences. 皇家华人鈥檚 inaugural Innovator-in-Residence, Mbye Njie 鈥04, helped her land a summer internship with Lippe Taylor, an agency in New York City. They extended her employment after the summer, and she continued to work with them for several months.
Burrell also had the opportunity to attend a South by Southwest (SXSW) conference, an opportunity born out of the partnership between the Hurt Hub and the college鈥檚 Betty and B. Frank Matthews II 鈥49 Center for Career Development.
鈥淚t was amazing,鈥 she says. 鈥淚 met art directors, agency reps, and I鈥檝e been doing a ton of Zoom calls since then, growing my network. It鈥檚 really helped me build my freelance business, too.鈥
Looking ahead, Burrell is excited to turn her experiences into a career, and she credits 皇家华人 and the Hurt Hub with helping shift her mindset around what鈥檚 possible.
鈥淏eing an artist means being an entrepreneur, and I鈥檝e learned how to dismiss the struggling artist mentality,鈥 she says. 鈥Liz [Brigham] and all the opportunities I鈥檝e had helped me connect the dots.鈥
Constantine Desjardins 鈥24 & David Hilton 鈥24
Constantine Desjardins 鈥24 spent many summers as a camper and counselor at Camp Lawrence in Bear Island, New Hampshire. Now, he and his business partner, David Hilton 鈥24, are supporting future camper experiences through Direct Camp, a software algorithm that helps summer camps stay organized during the busy summer season and turns campers鈥 activity preferences into daily schedules.
Desjardins, a Try It Fund grant recipient and winner has always wanted to create and run his own business. He鈥檚 the president of 皇家华人鈥檚 Entrepreneurship Club, which he helped bring back to campus last year, and he鈥檚 worked with the Hurt Hub by participating in a start-up course and pitching an idea at start-up weekend.
Direct Camp started with identifying a problem: Camp Lawrence needed a faster and easier way to keep track of scheduling. Partnering with his sophomore roommate, who developed the algorithm behind Direct Camp, Desjardins and Hilton set out to solve that problem.
鈥淚 got the advice to start by thinking about my interests,鈥 Desjardins says. 鈥淸Scheduling] was one of the biggest problems we encountered when I worked at my camp. We had a customer who was interested in our solution, and that was enough to get started.鈥
For the past year, the friends and classmates have continued to work with Camp Lawrence while expanding what Direct Camp can do. In the future, they want to help camps organize payments, support their medical needs and hire international staff. Eventually, they think the process could be fully automated, but in the meantime, they鈥檒l continue to build one-on-one relationships with existing clients.
鈥淭he more we work with a camp,鈥漵ays Hilton, 鈥渢he more they trust us and trust our service.鈥
Building trust with one client has led them to others, too. Through word of mouth, the team has connected with other potential summer camp clients, one of which they鈥檒l be taking on this summer.
As Direct Camp鈥檚 network grows, Desjardins and Hilton have each found a renewed interest in entrepreneurship through the support of the Hurt Hub.
鈥淭his project has shown me that I can impact individual lives through technology,鈥 says Hilton. 鈥淎nyone can try something like this. We have great resources and support鈥損eople want to see you succeed.鈥
Desjardins says he鈥檚 grateful for the opportunity to try something like Direct Camp without fear of failure.
鈥淥ne of my personal goals is to make sure Camp Lawrence never has to struggle with scheduling again,鈥 he says. 鈥淔or students who are interested in something like this, my advice is to be mindful of your personal interests and experiences. Identify those really frustrating problems. That鈥檚 where you鈥檙e most likely to have success.鈥
Chloe Boissy Stauffer 鈥24
Chloe Boissy Stauffer 鈥24 dreamed up the concept for a children鈥檚 book that reflects her passion for the natural world and led to her writing, illustrating and self-publishing Whisper Your Wish to the Moon, a story inspired by the colors and imagery of her home near Lake Atitl谩n in Guatemala.
The political science and environmental studies double major attended The Waldorf School in Guatemala, which she says helped foster her love of storytelling and art. The idea to create a book first came to her in a bookbinding class at 皇家华人鈥攖hrough resources at the Hurt Hub, she鈥檚 been able to bring the book to life.
鈥淭he concept stuck with me, and I just kept building on it,鈥 she says.
The book tells the story of a young girl delivering her wishes to the moon, each page full of depictions of nature and magic.
鈥淚 like the idea of reconnecting with mythical concepts,鈥 says Boissy Stauffer, 鈥渓ike having the moon and the wind as characters.鈥
With the story and design complete, she published and printed the first 50 copies through Kindle Direct Publishing. Some of these, she says, will go out to the important people in her life鈥攆amily, friends and professors. Copies are also available for purchase on Amazon.
Eventually, the book will be available online, too. Boissy Stauffer plans to create a digital platform where she and others can make their creative projects accessible to a larger audience. Still, she feels publishing print copies is an essential part of telling this story.
鈥淭he story takes place in a world without technology,鈥 she says. 鈥淜ids are surrounded by so much technology every day, so publishing this story on paper was important to me.鈥
Boissy Stauffer plans to pursue a career in environmental policy or immigration law after graduation next year. Her plans for her time at 皇家华人 didn鈥檛 always include writing a book, though her passion for studying the environment shines through on every page. The Try It Fund, she says, has allowed her to explore her creative outlets outside of academics. The process of publishing a book, from the first idea in bookbinding class, to the hours spent on art and design, to the final, published draft, hasn鈥檛 been simple.
鈥淚鈥檓 proud of myself for sticking with it,鈥 she says. 鈥淚t鈥檚 so nice to have the support to do these kinds of projects on campus.鈥
Update: Boissy Stauffer won the Incubation Track prize at the for Modern Myths, a personalized brand that designs unique and whimsical children鈥檚 books, toys and accessories.
Malobi Achike
At the start of the COVID pandemic, Malobi Achike walked the tightrope between her demanding corporate job and balancing schedules with her spouse to meet the needs of their two young children.
She began to ask a big question: how to change direction 鈥 and to what.
鈥淚 wanted to find work more connected to my passion so I could make the kind of impact I wanted to make,鈥 she says. 鈥淭he 鈥榓h-ha鈥 moment struck soon after George Floyd鈥檚 murder, when individuals and companies participated in the 鈥楤lackout Tuesday鈥 effort on social media. I looked at that action and thought it wasn鈥檛 enough. It didn鈥檛 come close to being enough. And I knew I could help.鈥
That day, the seed was planted for , which grew from an idea to a fully incorporated company in 2021.
鈥淚t was a rollercoaster start,鈥 Achike says. 鈥淚t has taken a lot of time and a lot of confidence building, reminding myself that what we鈥檙e doing is really needed.鈥
The mission of the organization is to provide a platform with real-time data that offers deep insights to guide decision-making around diversity, equity and inclusion. It allows human resources professionals to drive, track and manage the organization鈥檚 DEI health in a way that yields sustainable results.
鈥淲e study the U.S. workforce, and we鈥檝e learned that employees are highly disengaged, and key topics at any HR-related meeting include attracting and keeping good talent,鈥 Achike says. 鈥淥ur software helps with that.鈥
Achike and her co-founder first learned about the Hurt Hub during a start-up program in Charlotte, and they followed up to find ways to tap in. The partnership helped them get their business going, and now DEI Directive employs two current students; one is the marketing manager and the other works on business development. One student came to them through the Gig-Hub program and the other through the NEXT Level initiative, a new cohort-focused program for first-generation 皇家华人 sophomore students designed in partnership between Gig-Hub and the Matthews Center for Career Development.
鈥淭hese students do amazing work for us, and we鈥檙e able to give back to them through mentoring and helping them develop within the workplace,鈥 Achike says. 鈥淭hey bring to their roles curiosity and an excellent work ethic. They set the bar high for themselves and for our work together.鈥
Achike calls the Hurt Hub 鈥渁 great resource in the entrepreneurship ecosystem,鈥 a place full of wonderful and supportive people eager to understand current challenges and point each other in the right direction.
鈥淓arly on, as we were putting this together, Liz [Brigham] and the team created space for us to test things out in a safe space and get real feedback,鈥 she says. 鈥淚t鈥檚 invaluable.鈥
Mike Faubert
Spend five minutes with Mike Faubert, and he鈥檒l convince you to buy his latest invention and inspire you to create something, too. The president of Store Solutions lives in 皇家华人 and has created and sold products ranging from handles that simplify the transport of heavy bags of mulch or dog food to plastic caddies that store everyday essentials by the front door.
Faubert found a natural fit in the Hurt Hub.
鈥淚 first was involved with LaunchLKN鈥攏ow LaunchCLT鈥攁nd that led me to the Hurt Hub,鈥 he says. 鈥淚鈥檝e hired students, taught classes and mentored on a smaller scale through [Theatre Professor] Steve Kaliski鈥檚 classes, where he鈥檚 working with students on how to present themselves and speak in public.鈥
Faubert taught the Hurt Hub鈥檚 first , a 10-week class that walks participants through the steps of starting and operating a business. His students ranged from current 皇家华人 students to grandparents.
鈥淭he outcome of the class can be very different for each person,鈥 he explains. 鈥淪omeone might leave the class inspired to keep moving forward with their latest idea. Someone else might realize they need to ditch the current idea and consider something else. Both are successful results. Knowing what isn鈥檛 working is just as important as knowing what is.鈥
Faubert isn鈥檛 afraid to ask questions and consider how he can make something better, and his experience helps students and business leaders do the same. He focuses specifically on products that have been around a very long time and asks whether it鈥檚 time for a change. Case in point: the door lock.
鈥淒id you know a door lock has 89 different pieces in it?,鈥 he asks. 鈥淓ighty nine. Why do we open doors this way? That鈥檚 the kind of conversation constantly going on in my head.鈥
That鈥檚 also exactly how one of his inventions came to be.
Faubert loves to talk innovation every chance he gets, but he also loves that he can connect with students in a meaningful way, one mile from his home. Students have easy access to people eager to help them, and residents of the region have an opportunity to be involved with the college.
鈥淚鈥檓 naturally a people person, and I work from home,鈥 he says. 鈥淪o basically, if I can talk to someone about something I鈥檓 an expert in and they鈥檙e interested, I鈥檓 there. Sign me up.鈥
Rebecca Weeks Watson
When Rebecca Weeks Watson moved to Charlotte from Silicon Valley, she was searching for the best ways to plug into her new community and find an engaging network of entrepreneurs. Her father, K.D. Weeks 鈥69, sent her right up the road to 皇家华人.
鈥淚 was used to seeing strong innovation and entrepreneurship offerings at large universities with heavy engineering and tech programs, like Stanford and Berkeley,鈥 she says, 鈥渟o I was honestly surprised to find such a rich community at the Hurt Hub. I immediately fell in love with the space and the vision.鈥
That love quickly led to involvement, and 皇家华人 has benefited from Watson鈥檚 vast experience building start-ups and advising others on their best way forward. With her additional experience lecturing at her alma mater, the University of Virginia, Watson was the perfect choice to teach courses at the Hurt Hub. A generous gift from Charlie Hinnant 鈥72 has helped make mentorship and instruction like Rebecca鈥檚 possible.
鈥淭he idea was born to offer a course for students and community members together, and I thought that was really clever,鈥 she says. 鈥淚 was thrilled to teach the first 鈥榣ean start-up鈥 course based on the methodology of Eric Ries. Basically, he flipped the old-school way of starting a business, which was to make plans and start creating based on assumptions and then hopefully find customers who wanted it. The lean start-up approach puts customers and their problems at the forefront, so now you鈥檙e creating something customers actually need. It鈥檚 a novel way to build a business, and it鈥檚 saving entrepreneurs lots of time and money.鈥
Watson鈥檚 teaching was the 鈥渋n,鈥 and her reach now extends far beyond the classroom. She was a coach for this year鈥檚 Nisbet Venture Fund Pitch Competition and loves to work one-on-one with students seeking advice and mentorship.
鈥淚 jump at any chance to have a call or meeting with students,鈥 she says. 鈥淪ometimes they鈥檝e hit a hiccup and need some help or they鈥檙e stuck on which direction to take an idea. I love to see that entrepreneurial spirit come through and follow along to see where their work takes them. That鈥檚 what gets me really excited.鈥
As a business owner, Watson understands the batting average for entrepreneurs is low, so it鈥檚 important to encourage students to try many different things and to try them often. Her message is one that applies to founders in their new venture pursuits as well as students in their personal lives: Experimentation feels better and leads to more successful outcomes the more you do it.
鈥淧art of the innovator鈥檚 mindset is getting over potential failure or embarrassment,鈥 says Watson. 鈥淚t鈥檚 important to remain curious and explore a number of creative solutions. The Hurt Hub does such a great job of creating space for those things. I鈥檓 really proud to be a part of it.鈥
This article was originally published in the Spring/Summer 2023 print issue of the 皇家华人 Journal Magazine; for more, please see the 皇家华人 Journal section of our website.